Terms of service

Terms of Service

Last updated: 5 October 2026

Welcome to GetFind. These Terms of Service govern your use of our website and the purchase of products from GetFind.

By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.

1. About GetFind

GetFind is an online retailer offering leather jackets for men and women.

GetFind
510 Bristol Road
Birmingham
B29 6BD
United Kingdom

Email: getfind01@gmail.com
Phone: +44 1803 217960

In these Terms, "GetFind," "we," "us," and "our" refer to GetFind.

"You" and "your" refer to the person accessing our website or purchasing products from us.

2. Using Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to our website or systems.
Interfere with the security or operation of the website.
Copy, reproduce or use our website content without permission.
Use the website in a way that could damage, disable or impair its operation.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers or website.

3. Products

GetFind sells leather jackets for men and women.

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.

However, slight differences in colour or appearance may occur depending on your device, screen settings, lighting or photography.

Product availability may change without notice.

4. Product Prices

Prices displayed on our website are the prices applicable at the time of purchase unless otherwise stated.

We reserve the right to change product prices at any time. A price change will not affect an order that we have already accepted.

We make reasonable efforts to ensure that prices and product information are accurate. If a genuine pricing or product information error occurs, we will contact you where appropriate before processing the affected order.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting your order, you may receive an order confirmation by email.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that your order has been accepted.

We may decline or cancel an order where reasonably necessary, including where:

A product is unavailable.
There is a significant pricing or product information error.
We suspect fraudulent or unauthorised activity.
We are unable to process the payment.
Delivery cannot reasonably be completed.

If we cancel an order after payment has been made, we will arrange an appropriate refund.

6. Payment

Payment must be successfully completed before an order can be processed and dispatched.

Payments may be processed through third-party payment providers. Your payment may therefore also be subject to the terms and policies of the relevant payment provider.

We do not knowingly retain complete payment card information where payment is processed by a third-party payment provider.

7. Delivery

GetFind currently provides delivery within the United Kingdom only.

Standard UK delivery is FREE.

Orders generally require:

1–2 business days for processing.
3–5 business days for transit after dispatch.

The estimated total delivery time is therefore approximately:

4–7 business days

Delivery estimates are provided for guidance and may occasionally be affected by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, or other unforeseen events.

Please ensure that the delivery address provided during checkout is accurate.

8. Returns

We offer a 14-day return window for eligible purchases.

You may request a return within 14 days of receiving your order.

Return shipping is FREE for eligible UK returns.

Returned products should generally be unworn, in their original condition and free from damage, stains, odours or excessive signs of use.

For complete information about eligibility and the return process, please see our Returns & Refund Policy.

Nothing in our returns policy affects your statutory rights under applicable UK consumer law.

9. Refunds

Once a returned product has been received and inspected, eligible refunds are generally processed within 5 business days.

Refunds are normally issued to the original payment method used for the purchase.

After a refund has been processed by GetFind, the time taken for the funds to appear in your account may depend on your bank or payment provider.

For complete information, please see our Returns & Refund Policy.

10. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged or different from the product you ordered, please contact us as soon as possible.

Please provide your order number and relevant details, including photographs where appropriate.

We will review the issue and provide an appropriate remedy in accordance with applicable UK consumer law.

Your statutory rights are not affected by these Terms.

11. Intellectual Property

Unless otherwise stated, all content on the GetFind website, including:

Product photographs
Product descriptions
Text
Graphics
Logos
Website design
Images
Other materials

is owned by or licensed to GetFind and may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify or commercially use our content without prior written permission, except where permitted by law.

12. Website Availability

We aim to keep our website available and operating correctly. However, we do not guarantee that the website will always be available, uninterrupted or completely free from errors.

We may temporarily suspend or restrict access for maintenance, updates, security reasons or circumstances beyond our reasonable control.

13. Third-Party Services and Links

Our website may use or link to third-party services, payment providers, delivery providers or other websites.

Third-party services may have their own terms and privacy policies.

We are not responsible for the content, availability or policies of third-party websites that are outside our control.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable UK law.

Subject to the above, GetFind will not be responsible for losses that are not reasonably foreseeable or arise from circumstances outside our reasonable control.

These Terms do not affect your statutory consumer rights.

15. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include:

Severe weather
Natural disasters
Transport disruption
Courier delays
Government restrictions
Industrial disputes
Internet or telecommunications failures
Other unforeseen events outside our reasonable control

Where such an event occurs, we will take reasonable steps to minimise its impact and keep customers informed where appropriate.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and use personal information.

Please review our Privacy Policy for further information about how your personal data is handled.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services, business practices or legal requirements.

The latest version will always be published on this page with the updated date shown at the top.

Your continued use of the website after changes are published means that the updated Terms will apply to future use of the website.